FAQs

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What is Mulberry silk?

Mulberry silk is considered one of the highest-quality silks available due to its fine texture, strength, and sheen. It’s known for its hypoallergenic properties and its ability to regulate body temperature, making it a popular choice for those with sensitive skin or allergies.

What are the benefits of mulberry silk?

There are multiple benefits of mulberry silk:

  • Luxurious Feel: Mulberry silk has a smooth, soft texture that feels luxurious against the skin. Its fine fibers give it a gentle, silky touch, providing comfort and elegance.
  • Moisture Absorption and Breathability: Mulberry silk has excellent moisture-wicking properties, allowing it to absorb perspiration and keep the body dry and comfortable. It is also highly breathable, helping to regulate body temperature and prevent overheating during sleep.
  • Durability: Despite its delicate appearance, mulberry silk is surprisingly durable. Its long, smooth fibers contribute to its strength and resistance to tearing, ensuring that garments and linens made from mulberry silk last for a long time with proper care.
  • Thermal Regulation: Mulberry silk is known for its ability to regulate body temperature. It provides warmth in colder weather while remaining cool and breathable in warmer temperatures, making it suitable for year-round use.
  • Gentle on Hair and Skin: The smooth surface of mulberry silk helps reduce friction, tangling, and breakage, making it gentle on both hair and skin. Sleeping on mulberry silk pillowcases can help maintain hair health and prevent wrinkles on the face.
  • Environmentally Friendly: Mulberry silk production is relatively eco-friendly compared to synthetic fibers. It is a renewable resource, and the silk production process involves minimal use of chemicals and energy.

Overall, mulberry silk offers a combination of comfort, luxury, and practical benefits.

How can you test the purity of mulberry silk?

Visual Inspection: Examine the fabric closely under a bright light. Genuine mulberry silk should have a smooth, lustrous appearance with a soft, even texture. Look for uniformity in the weave and color.

Touch Test: Mulberry silk has a soft, smooth feel that is distinct from other fabrics. Run your fingers over the fabric surface to assess its texture. Genuine silk should feel cool to the touch and glide smoothly against the skin.

Burn Test: Take a small piece of the fabric and carefully burn it with a flame. Genuine silk will burn slowly and leave behind a fine ash with a distinct smell of burning hair or feathers. It will also produce a brittle, bead-like residue when crushed. Synthetic fabrics, on the other hand, will melt, drip, and produce a plastic-like smell.

How do I take care of my mulberry silk products?

Please check our care instructions for a detailed guide on how to take care of silk products

Do you have a package that has a mix of all products?

Yes, we do! Please check our gifting page to find out about our exclusive packages curated for you and your loved ones.

Which countries do you deliver to?

We deliver to UAE and all GCC countries (Oman, Bahrain, Kuwait, Saudi Arabia & Qatar). We are in the process of expanding and soon will start selling to other countries too. Check our shipping policy for more information.

In how many days can I receive the order once I have placed it?

You can expect your delivery within 2-3 days locally in UAE and within 5-7 days to other GCC countries.

What are your delivery charges?

We have free delivery for orders above AED 200! For any orders below that please check our shipping policy for the delivery charges based on the country.

What do I do when my delivery is late/missing?

Please write to us on support@silkmeuae.ae with your order number or chat with us via our live chat on the website. We’ll look into it and reach back to you soon!

What is the return policy?

Please refer to our return and exchange policy page for all the details related to it.

How do I contact you for partnership or bulk orders?

Please feel free to drop us an email at support@silkmeuae.ae and we’ll reach out to you with all the information

How can I contact you for any queries?

You can drop us an email at support@silkmeuae.ae or use our live chat on the website!

Why is there a color difference in the product between the one shown on website and the one that I receive?

Monitor calibration could be one of the reasons. The color settings on your monitor or device may differ from those used to display the product on the website. This can result in variations in color perception. Adjusting the brightness, contrast, and color settings on your monitor may help mitigate these differences. Please note images on the website are to provide an estimate of the actual product colour.